Bus Service Passenger Survey

Passenger Feedback Survey

Somerset Bus Partnership would like to collect your opinions about the buses in Somerset, how they can be improved, and the major issues affecting your use of the bus. They will use the results of the survey to help influence the future bus network in Somerset by sharing them with the media, bus operators, and Somerset Council. Your personal details including your name and email address will be kept confidential.

You can participate in this survey by clicking here

We Represent Bus Users

The Somerset Bus Partnership is recognised by Somerset Council and by both Buses of Somerset and First West of England as the organisation that represents bus users across Somerset. 

We support 12 Bus User Groups across Somerset, have over 150 local bus champions and run some 80 events a year in towns and villages across Somerset providing information about local bus services.

Somerset Bus Partnership attends Somerset Council’s Bus Advisory Board. We also hold the Chair and Vice Chair of the Council’s Bus Users and Stakeholders Group where we set the agenda. Both these Boards meet quarterly.

So in our meetings, we talk about what bus users want and explore if and how that can work financially for the bus operator, if it can, then they will action our suggestions. As examples, recently they have agreed to serve Yeovilton via the 54 and soon in Frome they will start to serve Commerce Park.